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Molareks
Inspiring
Oct 17, 2018 12:34 PM UTC
Answered

Bridge CC 2019 freezes

Hi,

Yesterday I installed Bridge CC 2019 and when I choose to open moore than 20 images, Bridge freezes and I can't clic on anything. I have to the apple icon and force the programme to exit. I have never had this problem before.

I have updated my iMac (Retina 5 K, late 2015) with the newest OS (High Sierra).

Has anyone a clue? 🙂

Grateful for all help.

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Deepak_Gupta1
Deepak_Gupta1Correct answer
Participating Frequently
Nov 2, 2018 6:17 AM UTC

Dear Users,

We have released a new version of Adobe Bridge CC (9.0.1.216) which also includes fix for this issue.

Request you upgrade your Bridge version from Adobe Creative Cloud Desktop or https://creative.adobe.com/products/download/bridge

Please let us know if you face any issues.

Regards,

Deepak Gupta

72 replies

Legend
Oct 17, 2018 7:23 PM UTC

Bridge doesn't open images, are you talking about selecting multiple images at one time?

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Molareks
MolareksAuthor
Inspiring
Oct 18, 2018 10:22 AM UTC

Lumigraphics

It´s when I select multiple images. It can be 20 selected or 38 selected. Yesterday, when Bridge had been open and I had been doing other things for about 5 hours, I saw Bridge had "unfreezes". But it still freezes after that. I have upgraded all programmes for Adobe CC

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jbm007
Community Expert
Community Expert
Oct 17, 2018 12:59 PM UTC

Look at bottom left of workspace.

Is Bridge creating thumbnail previews?

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Molareks
MolareksAuthor
Inspiring
Oct 17, 2018 3:29 PM UTC

Thanks, jbm007.

Bridge creates thumbnail previews. This is what it looks like.

Now I am sitting by my other iMac and the same happens here.

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jbm007
Community Expert
Community Expert
Oct 17, 2018 7:26 PM UTC

Did you install the latest version of Camera Raw?

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