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Cole1881
Participant
October 17, 2013
Question

Bridge CC hangs/freezes with AE animation presets.

  • October 17, 2013
  • 12 replies
  • 15999 views

Does anyone else have the issue of Bridge CC hanging/freezing when an AE animation preset is selected in Bridge?  This happens whether I Browse Presets from AE or I attempt to navigate to the presets folder directly through Bridge CC.

I have uninstalled and re-installed both programs, with no success.  I can still apply an animation preset to a layer from the presets panel in AE, but of course there is no preview, so this is a bit frustrating.  Any ideas would be appreciated.

Thanks in advance.

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    M
    mrblawler
    Participant
    November 13, 2013

    Anyone have any luck solving this problem?

    I'm running the latest versions of After Effects and Bridge CC on a 2009 Macbook Pro, OSX 10.8.5 and having the exact same problem. It's super frustrating because I'm doing some tutorials to try and improve my AE skills, I was psyched to learn about this feature in the latest lesson only to discover that it doesn't actually work

    pimplebottom
    pimplebottom
    Participant
    May 12, 2016

    Yep me too, you see the tutorial get excited, put time aside and oh sh@t it doesnt work!!!

    N
    ngarjuna
    Participant
    October 18, 2013

    Yep I'm having the same issue, any time I try to preview any AE effect in Bridge CC it just freezes. But as you say, applying the effects in AE works fine. OS X 10.8.5 here.

    ETA: I did go through the Bridge troubleshooting steps, they had no effect. I also tried quitting f.lux (since it affects video settings), also no love.

    C
    Cole1881Author
    Participant
    October 18, 2013

    I should add that I am also using current update to Mac OS X (10.8.5), which comes with the latest QuickTime (as I've read that the Bridge previews depend on this).  Also, I have practically the same set-up on my home computer (different iMac model, though), and there is no difficulty there.

    BTW--Bridge CS6 doesn't hang when browsing the presets, but there is no animation so that really doesn't help.

    Omke Oudeman
    Omke Oudeman
    Participating Frequently
    October 18, 2013

    No experience with AE but if one set up does work and the other not it is likely the problem of that one set up.

    Uninstall and reinstall without using Adobe cleaner tool is rarely solving problems because existing prefs and cache often keeps the same.

    The central cache is by default installed in the user library caches folder. When in real trouble I always manual delete this cache file, together with the Bridge plist file and restart Bridge holdong down option key and reset prefs.

    This provides an almost new install with factory defaults.

    Be aware that per OSX 10.7 the user library is hidden, use menu Go with option to reveal)

    User / library / caches / Adobe/ Bridge CC : inhere a plug in and a folder called cache. Drag both outside the user library (trash or back up)

    User / library / preferences / com.adobe.Bridge6.plist (drag to the trash)

    restart Bridge holding down option and choose refresh prefs, then try again.

    You need to reset your custom settings and sometimes reset the custom workspace and since you dumped the cache it first needs time to recache your content.

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