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alastairp97759314
Participant
February 1, 2017
Answered

Bridge CC problem

Whenever I leave Bridge idle and open for a few minutes, when I return to it I cannot reactivate, minimise or close it. The only way to accomplish any of these tasks is to exit using ctrl-alt-delete and Task Manager, then re-open it. I am running Windows 10. Can anyone suggest how to correct this fault ?

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Sahil.Chawla
Sahil.ChawlaCorrect answer
Adobe Employee
February 8, 2017

Hi Alastairp,

You can try resetting the preferences of Bridge by following the steps mentioned below: -

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

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1 reply

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
February 8, 2017

Hi Alastairp,

You can try resetting the preferences of Bridge by following the steps mentioned below: -

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

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