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carls40029406
Participant
January 30, 2017
Answered

Bridge CC will not refresh thumbnails

Windows 10 operating system.

I delete a photo while in Bridge CC.  It disappears from the Preview pane.  It is gone when I check the folder with Windows explorer.  But the thumbnail in the Content pane still shows the thumbnail.  I have to shut Bridge down, then reopen it for it to refresh properly.  Need a fix, please.

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    Sahil.Chawla
    Sahil.ChawlaCorrect answer
    Adobe Employee
    February 6, 2017

    Hi Carls,

    Please try resetting the preferences of Bridge,

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    View reply

    5 replies

    Asect
    Participating Frequently
    June 19, 2023

    Something is working like it should. Refresh using F5 (see View) doesn't work. But restarting Bridge works (ver. 13.0.3.693)

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    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    February 6, 2017

    Hi Carls,

    Please try resetting the preferences of Bridge,

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    Translate
    visual communicator
    visual communicator
    Participant
    July 8, 2017

    I am sorry, I have done all this however bridge will still not update my photographs!!!!

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    itchick
    Participant
    May 3, 2018

    Any help on that, I have the same issue

    Claudia

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