Skip to main content
Molareks
Inspiring
March 22, 2018
Answered

Bridge changes the dimensions on my photo

  • March 22, 2018
  • 5 replies
  • 711 views

Hi,

I use Capture One for digitalising photos and then I use Bridge and Photoshop for editing. I didn't have any problems yesterday but today, when I open the files in Bridge, Bridge changes the file dimensions from 3840x5760 to 3240x 5760. It looks like 16:9 ratio. I can´t find any place where I can correct that. Anyone who has any idea?

    This topic has been closed for replies.
    Correct answer Molareks

    Thanks to you all for trying to help me. I really appreciate it. :-D

    I think I just solved the problem. When I take pictures with Capture One and using the "normal" trigger, it works fine, but when i use the trigger in the "Live View"-window (so I can see that I put the photo correctly) the settings are for 16:9. :-&

    So I just use the normal trigger and everything is fine.

    Hope you have had a nice Easter holiday! :-)

    5 replies

    Molareks
    MolareksAuthorCorrect answer
    Inspiring
    April 2, 2018

    Thanks to you all for trying to help me. I really appreciate it. :-D

    I think I just solved the problem. When I take pictures with Capture One and using the "normal" trigger, it works fine, but when i use the trigger in the "Live View"-window (so I can see that I put the photo correctly) the settings are for 16:9. :-&

    So I just use the normal trigger and everything is fine.

    Hope you have had a nice Easter holiday! :-)

    Stephen Marsh
    Community Expert
    Community Expert
    March 31, 2018

    Depending on the camera make/model, I’m pretty sure that there have been rare cases where the raw file can have different dimensions than when opened in Adobe products (which is only noticed when compared to rated specs or other software). I can’t remember the specifics, sometimes it may be that there is lens distortion or other metadata in the file that triggers ACR to distort and or crop the image without user intervention, however this appears to be the exception rather than the norm.

    Molareks
    MolareksAuthor
    Inspiring
    March 23, 2018

    I decided to redigtize the 150 negatives that come out wrong.

    Thanks for your answer, Lumigraphics. :-)

    melissapiccone
    Community Expert
    Community Expert
    March 30, 2018

    Did you open the files in ACR and crop them? The finder might be seeing the originals with no changes and Bridge is reading the changes you may have made in ACR - just a guess.

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
    Molareks
    MolareksAuthor
    Inspiring
    March 22, 2018

    Ok, I don´t open the files in Bridge, just view them, but nevertheless, when I use Finder to view them the files are ok.

    But in Bridge the Fileinfo says:

    and it is the same file.

    They are RAW-files, so they open i Camera RAW.   3240x5760.

    Legend
    March 22, 2018

    Bridge does not change file dimensions. And you can't open files in Bridge, you can only view them in the Bridge browser. What does Photoshop show as the dimensions when you open it there? Have you gone back to C1 to see if you mixed up your dimensions?