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carolam93805803
Participant
October 19, 2017
Question

Bridge crashes

  • October 19, 2017
  • 1 reply
  • 176 views

Hi, I don’t understand what is happening, every time I open Bridge, it crashes!

The first time that happened appeared a window that provides a text… something about the bridge’s cache. So I tried to clear the cache and then I updated Bridge but it’s still not working.

Seriously, what do I do? It’s very urgent, I can’t work…

Thank you very much!

Carola

    This topic has been closed for replies.

    1 reply

    C
    CCSS1212
    Participating Frequently
    October 20, 2017

    Hi carolam93805803,

    Please try with latest bridge version. Even then if you are getting the issue please  share the following info with us so that we can reproduce at our end and will be able to help you out .

    OS :  You are using.

    Bridge Version: ??

    Crash Report: ??

    Cache Folder : ??

    File : you are trying to access.

    Use following steps to send the crash report https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

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