Bridge crashes in all versions

Forum|Forum|1 year ago
December 7, 2024
2 replies
190 views

Hi all,

in "all" versions of bridge when installed, crashes with flickering and a final error code. The result always is having to uninstall bridge. I have a iMac pro 2017 with 32 mg of memory. The processor is 3.2 ghz 8-core intel-xeon W. Graphics card is Radeon Pro Vega 5886. And all the system updates OS sequoia. Should I get more memory, use a hammer, or what suggestions regarding reinstalling, or any other advice? By the way, Photoshop works perfectly.

Thanks all!

Norm

This topic has been closed for replies.

A

Ashmit Singh

Adobe Employee

Hi ,

We have addressed the issue mentioned in Bridge 15.0.2

We would love for you to try it out and share your feedback.

For more details on build kindly refer to https://community.adobe.com/t5/bridge-discussions/adobe-bridge-15-0-2-is-now-available/td-p/15048927

Regards,

Bridge Team

D

DeepakSingla

Community Manager

Hi @graphic_sculptor

Thanks for reporting this issue. We apologize for the inconvenience caused to you. To further investigate the issue, could you help with the following:

Have you installed the Photoshop BETA along with the Adobe Bridge?

Can you try moving the Substance3DViewerForPs.plugin present at the location “/Library/Application Support/Adobe/Plug-Ins/CC/File Formats”, to another location and then relaunch the Bridge?
And/ Or, can you try uninstalling the PS BETA and check if you are still facing the crash?

We have a known issue with latest Substance3DViewer plugin which is causing Bridge to crash. More details about this issue and workaround is at : https://helpx.adobe.com/bridge/kb/bridge-crashes-when-used-with-photoshop-beta.html

Thanks

Bridge Team

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