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Fine Art P
Fine Art P
Inspiring
November 3, 2018
Question

Bridge crashes on launch

  • November 3, 2018
  • 2 replies
  • 1056 views

I recently updated to Bridge 2019. It worked for about a day. Then it started crashing on launch every time. I went back to Bridge 2018, which also now crashes on launch. I've tried uninstalling, reinstalling, restarting, clearing preferences, clearing cache. Does anyone have any additional suggestions?

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    2 replies

    Fine Art P
    Fine Art PAuthor
    Inspiring
    November 9, 2018

    So I've been able to (possibly) isolate some of the problem. I've started a new thread with a more meaningful title: Bridge crashes with large collections

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    November 6, 2018

    Hi there,

    Sorry to hear about Bridge crashing, could you please let us know what operating system you're working?

    The issue might be related to permissions, could you try creating a new user account on the computer and try launching Bridge on that account?

    Regards,
    Sahil

    Fine Art P
    Fine Art PAuthor
    Inspiring
    November 6, 2018

    A bit of an update: If I restart my Mac, Bridge usually crashes, but if I restart a few times, sometimes it doesn't crash. So it's not crashing 100% of the time, just about 90%.

    OS Version:            Mac OS X 10.13.6 (17G65)

    I also have 2 external monitors in addition to my Macbook. This worked fine for Bridge 2018, but I know it has been an issue in the past.

    I can create a user account, which is a long setup on a Mac. Should this be admin or standard? I run Bridge from an admin account.

    I'm not sure if this info helps:

    Time Awake Since Boot: 57 seconds

    System Integrity Protection: enabled

    Crashed Thread:        18  Mondo Worker

    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes:       EXC_I386_GPFLT

    Exception Note:        EXC_CORPSE_NOTIFY

    Termination Signal:    Segmentation fault: 11

    Termination Reason:    Namespace SIGNAL, Code 0xb

    Terminating Process:   exc handler [0]

    Fine Art P
    Fine Art PAuthor
    Inspiring
    November 6, 2018

    And this seems to have helped... Bridge CS5 crashes when opening

    But when I closed and relaunched it crashed again... When I checked the folder, it was set back to read only...

    Users/ [user] /Library/Application Support/Adobe/Bridge CS5 /

    And back to crashing...

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