Bridge crashes on opening.

Forum|Forum|9 months ago
April 29, 2025
2 replies
297 views

Bridge 2025 Mac Sequoia on Mac Studo. Opens then crashes. Message just says "Error." If I open with Cmd-Option-Shift and reset preferences and caches, then it works. But I have to do it every time I open Bridge. Tried it on both Sonoma and Sequoia. Have uninstalled and reinstalled several times. When I reinstall and it asks if I want to use old Preferences, I click No.

P

pankajg6675616

Community Manager

Hi @Blain17536874lgd6 ,

Thank you for your feedback.

Could you please check if any of the files in the folder you're browsing contain special characters or a question mark ("?") in their names?
This information will help us investigate the issue further.

Regards,
Bridge Team

olege49379222

Participant

I can confirm that after deleting files starting with ? sign from default folder (in my case was Downloads folder) the Error problem was gone. Thank you!

B

Blain17536874lgd6Author

Participant

Turns out only deleting caches is important.

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