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Dennis Uittenbroek
Participant
July 12, 2017
Answered

Bridge crashes with second selection in Camera RAW

  • July 12, 2017
  • 1 reply
  • 423 views

When I open bridge and select some (amount doesn't matter) RAW pictures for editing in Camera RAW it works fine.

After editing ('Done' in ACR) I return to Bridge and select a new set of pictures for editing.

Opening in ACR then crashed Bridge and disables the 'Use Graphics Card' option. This is very annoying.

If I close Bridge after every edit and restart, it all works fine! But that's not a good workaround by my opinion.

Leaving the 'use graphic card' option off is slower and delays my workflow.

Using CC2017. I updated my video card (Radeon R9 290) to the latest driver. My ACR is of the latest version.

This started 2 ACR version updates before. Therefore it was working fine all time.

It looks like video RAM is not freed up for some reason (or cache). I can't get my hand on it.

Can somebody help me with options or tips?

This topic has been closed for replies.
Correct answer Mohit Goyal

I would suggest you to download and install the previous one or two versions of graphics drivers from the manufacturer website and check if that helps.

Regards,

Mohit

1 reply

Mohit Goyal
Community Manager
Community Manager
July 19, 2017

Hi DennisUittenbroek,

As I understand you are facing a crash issue while editing your images on a second time in Bridge. Please let us know the operating system version you are using now also, are you using dual monitors?

Regards,

Mohit

Dennis Uittenbroek
Participant
July 20, 2017

Hi Mohit,

I'm using Windows 10 Creative and work on a single ultra wide 4K display

Regards,

Dennis

Mohit Goyal
Community Manager
Mohit GoyalCommunity ManagerCorrect answer
Community Manager
July 21, 2017

I would suggest you to download and install the previous one or two versions of graphics drivers from the manufacturer website and check if that helps.

Regards,

Mohit