Bridge crashing whenever I try to mark a photo

Forum|Forum|6 years ago
May 16, 2019
7 replies
1073 views

after working perfectly for a long time, now Bridge is crashing whenever I try to mark a photo with a label or a rating. It can open a folder of photos and view them full-screen but marking them makes it immediately crash. This is completely updated Bridge 2019 and I've restarted my computer a few times. What makes it more baffling is that Bridge 2018 is working perfectly with no problems at all. O talked to an Adobe person for two hours yesterday and it still is not working.

bridge crash

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T

TomHackettPhotography

Known Participant

I back leveled to ACR 11.2.1, and this symptom went away,.

A

Abhishek.Seth

Adobe Employee

Dear Users,

In order to fix this issue please download the latest version of Adobe Camera Raw (11.3.1) from Creative Cloud Application.

Please let us know if you face any issues.

Regards,

Abhishek Seth.

Varun Varshney

Adobe Employee

Dear users,

Thank you for reporting this issue. Apologies for the inconvenience.

To resolve this issue , please use a lower version of Adobe Camera Raw (lower than 11.3) (Camera Raw plug-in installer ).

We are working on fixing this issue and will be sharing an update shortly.

Regards,

Varun Varshney

C

cnicphoto

Participant

Same here. Every time I change a file's star rating inside Bridge and the metadata updates, Bridge crashes. It does it to any file in any folder on any hard drive. I uninstalled Bridge and re-installed it, but it still happens.

Mac OS Mojave 10.14.5

Adobe Bridge CC 9.0.3.279

J

joshuab10257965

Known Participant

same here plus pentooling has a 1-2 seconds lag after the latest update...

A

Abhishek.Seth

Adobe Employee

Hi ,

We are investigating this issue and will update shortly on the resolution.

Regards,