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Known Participant
Oct 31, 2021 1:27 PM UTC
Question

Bridge Creating Multiple Files When Downloading

Bridge is creating multiple copies of photos when I download from my camera.  I'm using a Z7 and running on Windows 10 - Bridge is up to date.  This just started a few days ago.  When I use the Photo Downloader it creates two copies of each photo from my camera - I then have to delete every other one before I start actually downloading.  Anyone have any ideas??

 

 

41 replies

John Mal
Inspiring
Nov 15, 2021 4:38 PM UTC

I have a similar issue with CR3 files - it duplicates every one. I does not do it with my Sony RAW files however.

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czitzmann
Participating Frequently
Nov 15, 2021 1:05 PM UTC

Yeh. This started when we were all upgraded to Bridge 2022.

Hope Adobe can fix this pain in the...

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czitzmann
Participating Frequently
Nov 10, 2021 7:03 PM UTC

Similar problem here. In addition to the folder I normally download my photos into, Photo Downloader creates a folder "100MEDIA" and puts a copy of every downloaded image in there. Also creates yet another folder "DCIM" and in that folder Photo Downloader creates another folder, "100MEDIA", and puts still another copy of every downloaded original image in there. I end up with three copies of every photo:

 

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Participant
Nov 13, 2021 3:42 AM UTC

@czitzmann wrote:

Similar problem here. In addition to the folder I normally download my photos into, Photo Downloader creates a folder "100MEDIA" and puts a copy of every downloaded image in there. Also creates yet another folder "DCIM" and in that folder Photo Downloader creates another folder, "100MEDIA", and puts still another copy of every downloaded original image in there. I end up with three copies of every photo:

 


I'm getting the same issue too. But mine reveals itself as the following:  main downloaded folder had 2 more folders: 100EOS5D and a DCIM. Yet the DCIM folder contains the 100EOS5D which contains another copy of the images. In total I too get 3x each image and have to delete the extras.  

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Adobe Employee
Nov 10, 2021 1:20 PM UTC

Hi,
Thanks for your feedback.
Could you share the following details about the issue:

  • Bridge version
  • System configuration
  • Is the issue specific to particular files/format?
  • Can you please post screenshots of the issue

Thanks,
Bridge Team

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kurth99Author
Known Participant
Nov 14, 2021 6:28 PM UTC

Thanks for getting back to me.

Bridge Version: 12.0.0.234

Windowns 10

Shooting Raw with a recently formatted card

Here I took two photos.  When I download the camera an extra copy pops up.  This started about 2-3 weeks ago or so.

Have any ideas?

-Kurt

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