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Participant
Apr 22, 2017 11:10 PM UTC
Answered

Bridge CS4 will not read CR2 files

I just had to re-install my Photoshop CS4 and Bridge programs onto a new computer because my old one crashed.  Now Bridge won't read my CR2 files (my camera is a Canon 5D Mark II).  In Bridge it just shows me a small thumbnail but won't show the actual picture. When I try to open a file to edit, it says "could not complete request because it is not the right kind of document".  I wasn't having any trouble on my old system so I'm not sure what I'm doing wrong?

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    5 replies

    rjwoodgett
    Inspiring
    Oct 15, 2017 12:28 AM UTC

    The Drivers needed for ACR to convert CR2 to a Readable Cr2 is built in Canon's Picture Style Editor Installation file. downlad at canonusa for specific camera.

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    Jeff Arola
    Community Expert
    Community Expert
    Oct 15, 2017 1:42 AM UTC

    How does that help open canon camera raw cr2 files into adobe camera raw?

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    rjwoodgett
    Inspiring
    Jan 17, 2018 5:40 PM UTC

    worked for me once or twice, LR seems to recognize CR2 files when it wants to, picks and chooses files.

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    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    Apr 24, 2017 8:45 AM UTC
    Participant
    May 4, 2017 1:19 AM UTC

    Thanks, this works!

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