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benjamins3792
Participant
October 27, 2017
Answered

Bridge CS5 Import from iPhone 6s and no updates possible

  • October 27, 2017
  • 3 replies
  • 439 views

Hello,

i have an iPhone 6s with iOS 11.0.3 and my Bridge CS5 4.0.5.11 can not detect the camera on macOS 10.11.6.

So i can not import pictures with Adobe Bridge

I looked for an update for Bridge and there is one for the Adobe Extension Manager CS5 - but it is not possible to download the update.

The error message shows me, that I should try it again later but that doesn´t work anyway.

What can I do?

Thank you for your help.

    This topic has been closed for replies.
    Correct answer John T Smith

    At some point in the past (I don't know the exact date) Adobe "merged" the original update manager into the Cloud update manager, which means you are no longer using your original update manager

    I have read some messages that the latest (Cloud) updater sometimes doesn't work with old programs... Try installing your updates manually

    Updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

    If the above doesn't work, this may simply be a case of an old program that doesn't work with a new device

    3 replies

    B
    benjamins3792Author
    Participant
    November 5, 2017

    Hi saurabh,

    thank you! I didn´t know, that Bridge CC is for free. I thought i have to buy it. The Bridge CS5 was part from my Design Standard CS5 Collection. Now everything works fine.

    John T Smith​ Thanks for your answer, that is also a new information for me.

    G
    Community Manager
    Generous_idealist5C21Community Manager
    Community Manager
    November 2, 2017

    Hi Benjamin,

    We have released a new version of Adobe Bridge (CC 2018) on 18 Oct 2017. The new version build number is 8.0.0.262. This version is available to install via Adobe Creative Cloud application.

    You may need to update the Creative Cloud application and restart your computer to see the updated installer.

    Thanks,

    Saurabh Verma

      John T Smith
      Community Expert
      John T SmithCommunity ExpertCorrect answer
      Community Expert
      October 27, 2017

      At some point in the past (I don't know the exact date) Adobe "merged" the original update manager into the Cloud update manager, which means you are no longer using your original update manager

      I have read some messages that the latest (Cloud) updater sometimes doesn't work with old programs... Try installing your updates manually

      Updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

      If the above doesn't work, this may simply be a case of an old program that doesn't work with a new device

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