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Halo Photography Ltd
Known Participant
October 31, 2017
Answered

Bridge CS6 Export Panel has stopped working overnight

  • October 31, 2017
  • 35 replies
  • 19805 views

I'm forced to use Bridge CS6 since Adobe removed to function from CC. It's been working as expected until this morning. In the panel view, all my presets have disappeared and I can't make new ones as all the panel options are shaded out. If I right-click on an image and try to export, my presets are there but nothing happens when I choose one. Its happened on 2 separate installations so isn't isolated problem. I've restarted the software and PC and tried resetting the to factory default with ctl- alt on restart.

If anyone can suggest a fix would be great, but please dont waste your time suggesting Image processor or raw save as an alternative. Nether help work flow and stop me using Photoshop while they are processing and arntfit for purpose. Lightroom is also unusable because of the way we work.

I know its an old version but the feature is gold dust to me and saves hours per day.

This topic has been closed for replies.
Correct answer Deepak_Gupta1

Hi All,

Sorry for the inconvenience caused.

Please click the link below for KB document for re-enabling the services in Export panel of Adobe Bridge CS6.

Export panel not working in Bridge CS6

Thanks,

Deepak Gupta

35 replies

Participating Frequently
November 4, 2017

This issue would be unbelievable if it just happened, but when the Export panel was removed from Bridge when CC was released in June 2013.  4 years ago a lot of people, including myself complained on this page about Adobe's action.  After an Adobe administrator who was watching this page deleted two of my postings ( one because I compared them to Netscape) I began saving all the messages from people who had sent them to Adobe.  I have no idea how many complaints there have been and I have no idea how many people don't even know about this page where they could post a complaint.  

Now dayspring329 has notified us all that Adobe has put a bomb into CS6 that removes the Export panel on Oct 31 2017.  Probably done in an upgrade to CS6.

Never an explanation.

Come to your own conclusions.

If you do read my post, come back in a week to see if it is still here.    It's almost like the Russians using Facebook and Twitter for fake advertisements, etc

CHANGING THE DATE ON MY MAC does work and it's not too difficult but I have no other solutionl

Inspiring
November 3, 2017

Once again, disappointed in Adobe's lack of response to a serious problem for the end user.

I was burned in the past when Adobe's Creative Cloud Updater 'shredded' a number of my client folders from my hard drive, with never an apology, or word one from Adobe for this particular issue.

Like others, I depend on Photoshop CS6 and Bridge's export feature to process client images, so it bothers me that they have not stepped in to even acknowledge the problem.

I for one, look forward to the day when I no longer need to rely on Adobe software and can be rid of my cloud subscription.

michaelbuev
Participant
November 3, 2017

Greetings colleagues.

I found a solution to this problem.

It helped change the date -/-/16 on the computer and reboot the bridge. Everything is working.

You need to detail every time you restart the computer.

I will be glad if it helps you

All good luck

SuperMerlin
Inspiring
November 3, 2017

Another solution is to use RunAsDate from Nirsoft, its a free utility and works for me with Windows 10.

RunAsDate - Run a program with the specified date/time

Participating Frequently
November 3, 2017

RunAsDate​ seems to be working great! Thanks @SuperMerlin!  Basically you extract the contents of the ZIP file you download to a folder on your hard drive (I'd put it in Program Files), then double click the EXE file, choose the application to run, set the data, and turn on returning the date to current time.  There's a "Create Desktop Shortcut" that makes it all a one-click process the next time you want to launch Bridge.  After you create the desktop shortcut, you can pin that to your start menu and/or taskbar by right clicking it.  Here are the settings I used:

Rob215x
Participant
November 3, 2017

Same problem here!! I have tried uninstalling my entire CS6 Production Suite and reinstalling. Did not help.

I have a LOT of work to do for clients. I have thousands of images to process for deadlines and this is not acceptable!!

Apparently Bridge CC doesn't even have an export panel??

In my Bridge CS6 I've created handy export presets that do all of my batch resizing and metadata adjustments. I know how to make Photoshop Actions, but I don't know how to automatically resize an image to a set dimension on its LONGEST SIDE, like I can in Bridge. This is REALLY frustrating as it is 6:30am and I've been up all night trying to get this to work.

Halo Photography Ltd
Known Participant
November 3, 2017

AbhishekSeth12 Can you comment on this please. 4 Days and no word from Adobe.

Participant
November 2, 2017

Okay this is a rather disconcerting issue.  Verifying the same problem on all 6 of our desktops, each with their own single license versions.  Rolling back the local time fixes the issue.

It sounds as if either they planned for a feature to expire or built in limitations without realizing it because they didn't think 10/31/17 would ever happen.

I'd expect Adobe to claim it was an unforeseen bug, but it they want to say it was intentional, then I would have to declare shenanigans.  It would be akin to selling a lemon (selling a used car that you know will fail).  That is not legal in most states and in this state there is legal recourse available.  The product was sold with the reasonable expectation - regardless of the 40' long small print EULA - that the current capability of previous version would not deprecate or decrease.  If they intended for functionality to expire, they did so underhandedly.

I'd like to give the benefit of the doubt to my beloved Adobe providers and assume no shenanigans were intended and something went wrong.  That'd be great.  A nice AOM or whatever to fix me up and back to business as usual.

If no such update is forthcoming, I'd like to see someone provide the instructions to locate the file that is reading the date and simply adjust it to some distant and impossible future date, like 11/1/18. 

Good luck to everyone in finding workarounds and here's hoping we don't suffer overmuch on this one!

Participant
November 2, 2017

the same with CS5. And it also works changing the computers' date prior to 30th of october. Without the Export option Bridge is completely useless for me. I was downloading the newest Bridge Version and couldn't find an export option neither. If they don't fix this I'll change to Capture One.... A very strange attitude and a pitty.

Halo Photography Ltd
Known Participant
November 2, 2017

As we have had no offical reply here I phoned the tech support again. All they can suggest is to post again?? Apologies for the spam in advance, but this is on Adobe's recommendation. I've also tweet to @Photoshop on twitter too. I'm knew to this forum , but does anyone know the moderators names that can be tagged? and why have all the replys been maked as correct answer?

November 2, 2017

yes, Incredible! It really works when we change the present date of the system!

but i agree with

That's not acceptable and needs a fix.

Known Participant
November 2, 2017

Incredible! It really works when we change the present date of the system!