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wegoca
Participant
November 6, 2017
Answered

Bridge CS6 Export Panel stopped working October 30, 2017

  • November 6, 2017
  • 4 replies
  • 1505 views

Non of the Export Panel services are working.  The panel is empty.  I can right click on content images, choose Export To > Hard Drive ... but nothing happens.  Then when I close Bridge I get the following message: "Quitting Bridge now will clear all queued files from the Export panel and cancel all pending and in progress eport jobs."

Bridge was trying to do the export but has failed.

I have purchased several Adobe Master Collection suites over the years.  This problem is occurring on all my machines.

Can Adobe please provide a repair to Bridge?  Does anyone from Adobe read this forum?  I am aware that I can roll back my system date to enable the Export Panel services, however this is simply not an acceptable standard.

I am posting here because it seems that Adobe doesn't take phone calls from customers who made one time purchases of this product.  Please be accountable Adobe.  Removing features from your products does not make happy customers.

Just to be clear, I'm not looking for a work-around.  I'm looking for the restoration of a function that stopped working 7 days ago.

This topic has been closed for replies.
Correct answer Deepak_Gupta1

Hi All,

Sorry for the inconvenience caused.

Please click the link below and refer to KB document for re-enabling the services in Export panel of Adobe Bridge CS6.

Export panel not working in Bridge CS6

Thanks,

Deepak Gupta

4 replies

Dark light Imagery
Dark light Imagery
Participant
November 25, 2017

I am having the same issue. I did the steps and it did not work. I re did it 5 times, and no, still did not work. So, what now? Having to change the date on my PC is not a f$%#ing going to work.

Deepak_Gupta1
Deepak_Gupta1Correct answer
Participating Frequently
November 17, 2017

Hi All,

Sorry for the inconvenience caused.

Please click the link below and refer to KB document for re-enabling the services in Export panel of Adobe Bridge CS6.

Export panel not working in Bridge CS6

Thanks,

Deepak Gupta

SuperMerlin
SuperMerlin
Inspiring
November 17, 2017

Thank you, worked for CS5 and CS6, back in business.

B
BonsaiNan11
Participant
November 17, 2017

I am encountering the same problem.  I FINALLY found your post and it has set my mind at ease to know about the system date reset and that Adobe is aware and working on a fix for CS6.  It only took me navigating an hour to find this post -- this is after the hours finding a workaround.  The sub-routine which allows me to reduce the pixels on multiple pictures in order to email is critical to my workflow.  I could say more, but I am so frustrated that I am going for a stiff drink now.  I had to reduce many pictures one by one in Photoshop.  I tried converting to PDF, then reducing the size -- that worked well enough if I broke things into several emails.  Adobe, please hear me, when a fix is found it should be broadcast on all of the Forums.  Old emails will not fix this -- I tried the download for CS5 as instructed and it failed.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
November 7, 2017

Hi Wegoca,

Apologies for the inconvenience this is a known issue and our team is investigating & working on a fix for the same, in the meantime you can use a workaround. Try changing the date of your system to sometime before 30th Oct 2017 and let us know if it helps.

Regards,

Sahil

B
brente4735032
Participant
November 10, 2017

Hi Sahil,

Hoping you have an update on this issue. We process thousands of photos every week with my business. Have 5 machines running CS6 and this workaround is costing tons of time as we have to change the system time to export. Then we have to change the system time back in order to find the folder we export to so that we can upload the final pics to our website.

I would also like to know if Adobe plans to add the export panel to Bridge CC2017 I would like to use Bridge CC2017 but find it very inefficient compared to Bridge CS6.

Thanks in advance for a response.

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