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Participant
September 21, 2024
Question

Bridge do not display HVEC (H256) video thumbnails

  • September 21, 2024
  • 1 reply
  • 804 views

Bridge do not display HVEC (H256) video thumbnails, installed 3rd party (K-Lite) codecs etc, nothing worked up to now.

Any ideas how to resolve, or if HVEC is not supported is there an alternative software to Bridge?

1 reply

Participating Frequently
September 23, 2024

Hey there, 

 

As you already know, the Bridge does not support preview/playback of H.265 video formats.

 

 

Sharing a Community thread this may help you: 

https://adobe.ly/3MZuqQI

 

Thanks, 

Shivani 

Participant
September 24, 2024

Hi,
Yes I read that old posts that H.265 was not supported. I just expected it to be resolved in the last 5 years!.

What use is a browsing tool when you can not see thumbnails of a very common video format?
If you google it, there are many discussions on what alternative software to use because of this problem.
You are just losing the edge

Adobe Employee
October 16, 2024

Hi @roger_9703 ,

Thank you for reporting the issue to us. We’ve added this to our engineering issue pipeline.

Regards,
Bridge Team