Bridge do not display HVEC (H256) video thumbnails

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Bridge do not display HVEC (H256) video thumbnails, installed 3rd party (K-Lite) codecs etc, nothing worked up to now.

Any ideas how to resolve, or if HVEC is not supported is there an alternative software to Bridge?

S

Shivani Somayajula

Participating Frequently

Hey there,

As you already know, the Bridge does not support preview/playback of H.265 video formats.

Sharing a Community thread this may help you:

https://adobe.ly/3MZuqQI

Thanks,

Shivani

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roger_9703Author

Participant

Hi,
Yes I read that old posts that H.265 was not supported. I just expected it to be resolved in the last 5 years!.

What use is a browsing tool when you can not see thumbnails of a very common video format?
If you google it, there are many discussions on what alternative software to use because of this problem.
You are just losing the edge

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S

Shashwat_Srivastava

Adobe Employee

Hi @roger_9703 ,

Thank you for reporting the issue to us. We’ve added this to our engineering issue pipeline.

Regards,
Bridge Team

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