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Peter292769639kse
Participant
April 6, 2023
Question

Bridge does not load....no matter what version or update.

  • April 6, 2023
  • 1 reply
  • 287 views

I am having a lot of troubles using Bridge. After computer ( Windows 10)  startup i can load Bridge via Photoshop once.....when i close down Bridge screen and try to start it again after a few minutes nothing happens. I allready tried previous versions and the latest updates for the latest version. Does not work. After starting up my pc again...i can load Bridge just once again , but only once. When is this going to be fixed...seems i am not the only one sick and tired of this problem. 

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1 reply

V
Community Manager
Vijay Singh NegiCommunity Manager
Community Manager
April 14, 2023

Hi @Peter292769639kse ,
Thanks for your feedback.
Could you share the following details about the issue:

  • Bridge version
  • System configuration (GPU etc)

Please take a backup of the below item and check if the issue persists after relaunch

  • Application Data : /%appdata%\Roaming\Adobe\Bridge 2023

Also please try after resetting preferences.

 

Let us know if any of above steps solves your issue.

Thanks,
Bridge Team

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Peter292769639kseAuthor
Participant
April 15, 2023

Hi  , thanks for reply

Bridge version : 13.0.3.693 5 ( latest available version)     Windows 10 pc intel i 5- 9400cpu uhd graphics 630 intel.   16gig ram where photoshop can use 8.5 gig.   Sometimes Bridge works/loads normal...sometimes nothing happens at all. Then i have to restart photoshop for it to work again. Tried different bridge versions also does not make any difference.

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