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Participating Frequently
November 2, 2013
Answered

Bridge does not see my camera: 'no device found'

  • November 2, 2013
  • 25 replies
  • 33041 views

I cannot download any photos at all now; Bridge simply refuses to see my camera. I've tried with a USB cable in the camera & a card reader - nothing works. The photo downloader gives a sort of 'flash' as if it's seen the camera for about 2 seconds, then it tells me 'No Device found'. This is really desperate; what can I do to download my photos??!!! Is this yet another Mac problem? I'm using an Apple Mac with Mac OS X Lion 10.7.5. My camera is a Nikon D700. It's worked fine until quite recently. Is there maybe a Bridge update I need to install?

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Correct answer Omke Oudeman

OK, thanks, I'll try this (not much time right now).

Another thing is that the whole workspace has been re-set & I cannot get it back to how it was; I had saved it under a name, but when I click on this name it doesn't go back to how it was before. In the space on the left I always had the favorites as big thumbnails at the top, & underneath this the metadata for each photo that I highlighted. Now the metadata & favorites are all in tabs, so I cannot have them open at the same time. It'sd quite annoying. I cannot see anything in View / Window or Preferences to set this back to how it was before.

Thanks for all your help.


but when I click on this name it doesn't go back to how it was before.

Clicking itself is not enough, you either use right mouse click menu on the name or choose the triangle next to the workspace name and inhere select reset window.

There once has been a battle going on between the group of users wanting to reset the workspace with click on the name and one that did not want that to happen.

I'm still not sure what my pref would be, sometimes I change my workspace a bit and want it to keep it this way while changes workspaces, sometimes I'm annoyed it needs an extra click to reset. As always, it is very hard to please everyone

25 replies

Inspiring
December 29, 2015

Ive got problem too after El Capitan upgrade

juliehenning
Participant
November 18, 2015

I'm having the same problem and I'm doing my exam as we speak! Anybody talked to apple or found a solution yet? It stopped working after I upgraded to El Capitan.

mick719
Participating Frequently
November 19, 2015

buy a card reader. be careful that you don’t bend the pins.

Participant
November 12, 2015

I have the same problem. Bridge doesn't see my iPhone 6. t think we should be taking this to Apple, not Adobe. I'm heading there now.

Seriously frustrating.

Celestienne
Participant
December 22, 2015

This issue is interfering with the ability to do my job!!!  Please get this fixed.

Participant
November 9, 2015

I have the same problem in Bridge, (device not found) since downloading El Capitan.I've had to use the Aperture app to download the photos then access the folder from Bridge, not ideal.

mick719
Participating Frequently
November 9, 2015

I bought a card reader and have had no issues since.

ft. mcnicholas

mcnicholas photographic ltd.

Participant
November 6, 2015

Better message would be, "Adobe not found." I have the same problem with BridgeCC after upgrading to ElCap 10.11.1; no device recognized; refresh list doesn't work. Can transfer manually via card reader, so I still have access to my photos, but would like to keep that connect to camera option as well. Camera: Canon 5dMkiii; MacbookPro late 2013.

Participant
November 1, 2015

Had the same problem tonight when I tried to transfer photos using a USB cable. First I popped an SD card from my Nikon D610 into the SD card slot of my MacMini and everything went as normal. Then I tried connecting a USB cable from my Nikon D300 with a Compact Flash Card and Bridge wouldn't recognize the camera. I know it's not the camera or the cord because Apple Photos kept popping up through all of this wanting to transfer photos to its library.

I tried resetting the preferences, restarting the computer, etc but I still haven't resolved it. Eventually I gave up and transfered the files with Lightroom.

Computer is a late 2012 Mac Mini, running El Capitan v10.11, with 16gb ram

Stacy

Nichole Farley
Participant
October 28, 2015

I am having the same issue. I called Adobe and they said the workaround is to change some setting in my camera. Um, no thanks. My camera uses CF cards (Nikon D3) and also will not read the CF card in the card reader via USB. I'm over this.

bob`r47487284
Participant
October 22, 2015

‌I have the same problem I have to transfer the pictures from the memory card in to a folder so bridge can see them

mick719
Participating Frequently
October 22, 2015

yeah, I went out and bought a card reader. thanks much for the reply.

Samuel913
Participant
October 20, 2015

the point is I use iPhone to take pictures.... card reader doesn't help.  who els know how to make it works?

Participant
October 18, 2015

I have the same issue.  It was a  sporadic problem before, that got fixed by constantly switching the camera's power on and off, but now I've upgraded to El Capitan, I can't get the device (Canon 5D) recognised at all.  This is rubbish.

trojan656
Participating Frequently
October 18, 2015

No improvement here, have gone down the route of downloading into a folder on desktop then transferring to Bridge, works ok but very time consuming .....

mick719
Participating Frequently
October 18, 2015

I bought a card reader for 20 bucks US.