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Betaladrien
Betaladrien
Participating Frequently
January 7, 2020
Answered

Bridge doesn't open any Illustrator files automatically

  • January 7, 2020
  • 2 replies
  • 1440 views

Hello,

Since yesterday, my Bridge isn't able to open any Adobe illustraor, PDF and EPS files with "enter" button or by clicking on the file icon. The message error : The document "(...)" could not be opened. AIRobin cannot open files in the "Adobe Illustrator document" format.

Bridge 2020 - V10.0.1.126

Illustrator 2020 - V24.0.1

Mac mini 2014 OS High Sierra V10.13.6

 

It's a bit frustrating !

Thank you by the way

Adrien

This topic has been closed for replies.
Correct answer gary_sc

Hi Betaladrien,

 

Can you go into your Preferences and see what is shown in the File Type Associations? Go to those applications and see if they are correctly pointing to the correct applications. 

 

Also, you might need to rebuilt Bridge's Preferences, follow these instrucations if you want to do that.

 

https://blogs.adobe.com/jkost/2009/10/resetting_bridges_preferences.html

 

Let us know the results,

 

2 replies

BWats-8504
BWats-8504
Inspiring
May 18, 2022

Same thing happened again yesterday, May 17, 2022. -- This is a repetitive issue with Bridge updates. Obviously, it is either a bug with the code or a problem with the update process. Adobe needs to fix this permanently. As it is, one doesn't know from one day to the next if you will be unable to follow established workflows.

BWats-8504
BWats-8504
Inspiring
May 18, 2022

I did follow the suggestions noted in the solution here and was able to resolve the issue, but is shouldn't be necessary to update existing preferences whenever the app updates. Second, in the File Type Association for .eps files and .ai files, Bridge preferences showed "Explorer setting," meaning whatever setting Microsoft Explorer shows for that type of file. I looked at my Explorer settings and I had already indicate the preference for .eps and .ai files to be opened by Adobe Illustrator. Apparently, the Bridge update wasn't / isn't allowing adequate communication with Explorer. I had to go back to Bridge preferences and indicate Adobe Illustrator 2022 to get Bridge to open either .eps or .ai files in Illustrator.

Betaladrien
BetaladrienAuthor
Participating Frequently
January 7, 2020

I just can "drop and drag" icon in the AI dock to open the files

gary_sc
Community Expert
gary_scCommunity ExpertCorrect answer
Community Expert
January 7, 2020

Hi Betaladrien,

 

Can you go into your Preferences and see what is shown in the File Type Associations? Go to those applications and see if they are correctly pointing to the correct applications. 

 

Also, you might need to rebuilt Bridge's Preferences, follow these instrucations if you want to do that.

 

https://blogs.adobe.com/jkost/2009/10/resetting_bridges_preferences.html

 

Let us know the results,

 

    Betaladrien
    BetaladrienAuthor
    Participating Frequently
    January 8, 2020

    Hello Gary,

    Thank you for your answer

    I checked Preferences and actually "AIRobin.0.1" was selected for Adobe Illustrator, EPS files...

     

    It's succefully fixed !

    I just don't know why these parameters have changed - everything was OK 3 days before

    Thank you again

    Cheers

     

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