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Pierre32300386bqfv
Inspiring
September 20, 2023
Question

Bridge don't see or even find my files

  • September 20, 2023
  • 1 reply
  • 236 views

Why is it that? Even though I know there are several files (.m2ts to be exact) on my hard disk (window explorer displays them without any difficulty). Bridge is unable to see or find them and comes back with "nothing to display" when I do a search.

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    1 reply

    T
    Adobe Employee
    Tanu Goel
    Adobe Employee
    September 21, 2023

    Hi @Pierre32300386bqfv ,

     

    Thank you for reaching out to us. To better investigate the issue, could you please share the following:

    • Bridge version
    • System details
    • Do Bridge have permissions to access your folders?
    • Video recording / screenshots of the issue

    We might reach out to you for more information.

     

    Thanks,

    Bridge Team

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