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M
mattm3
Inspiring
August 3, 2020
Answered

Bridge Duplicating Icons

  • August 3, 2020
  • 1 reply
  • 1442 views

Hi,

 

This has been happening for quite a while now (probably about a year or two) and not just in the latest version of Bridge, I've always just thought it was my work computer but having to work from home due to Covid-19 I have realised it's not and it also happens on my home computer as well. This only happens when I am on the desktop tab, everywhere else it's OK.

 

As you can see from the attached image, I occasionally get duplicated icons, it's usually either my external HDD or ownCloud - it can also end up being duplicated so I end up having over 100 items even though there is usually around 12 items on my desktop.

 

I'm not sure if this has been reported before as I could only see posts relating to duplicating files.

 

Any help in resolving this would be great or if you need to to provide more info, please let me know.

 

Thanks

 

Matt

This topic has been closed for replies.
Correct answer mattm3

own Cloud syncs between your work environment and home.

Can you R-click the the "own cloud" folder and hit properties. Change hidden files to show.

Then go back to the root "own Cloud" folder and select it and see if temp files are being created.

I honestly think the that the Own Cloud client is responsible for what is going on.

I have not seen this problem on from anyone else ask for help on the forums besides you.

I know it does not solve the problem, but then again Adobe is not going to research the issue for one individual. We will keep trying.

Going to get another cup a coffee and think about it.

We will hopefully figure it out.


Hi jbm007,

 

I think I have fixed it... In ownCloud there is a setting for "Show sync folders in Explorer's Navigation Pane" which was enabled, unchecking this seems to have fixed the problem.

 

Thanks for your help with all of this 🙂

 

Matt

1 reply

M
mattm3Author
Inspiring
August 11, 2020

Here's another example... you can see from this one it says I have 436 items on my desktop even though it should only show 12 items.

jbm007
Community Expert
jbm007Community Expert
Community Expert
August 12, 2020

Have tried resetting your preferences?

M
mattm3Author
Inspiring
August 12, 2020

Hi jbm007,

 

I have, I just tried it again and the issue is still happening - as you can see from the screenshot I now have 203 items according to Bridge (this has increased since I took the screenshot to 209).

Thanks,

Matt

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