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Participating Frequently
January 7, 2020
Answered

Bridge for macOS stops search/indexing on a certain folder

  • January 7, 2020
  • 3 replies
  • 2361 views

Hi all

I've just downloaded Bridge on my home computer as we use it to search at work, which is better than spotlight.

It obvioulsy needs to index on the first run search and I've whacked the cache size up nice and high for quicker future searches.

My problem is that it will search/index up to a certain point and just stop/hang on a single hidden folder ~/usr/sbin/authserver

I've searched for this folder by showing hidden files. I found it, it's empty with zero bytes and has the red locked icon on the folder icon. I can do nothing with it at all. Can't change permissions, move it, delete it, unlock it or anything.

Anyone any ideas on how to unlock it or to stop Bridge from getting to that folder and pausing/stopping its search???

Thanks in advance.

Symeon

 

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Correct answer gary_sc

Hi SCosburn,

 

Let me start by saying that I do not know what or why you are getting the search results you are getting. And I admit that that is very weird.

 

But I must point out a few other things though: The search capabilities that Bridge has is based on Spotlight. So the problem may not be with Bridge but rather there is something "off" with your copy of Spotlight.

 

Spotlight is a feature within the Mac OS that does searching and Apple provides the APIs so that 3rd parties can access the results to fine-tune those results for individual apps as Bridge has done. 

 

FWIW, if searching is critical to you, I'd go one step further and check out Houdahspot. (https://www.houdah.com/houdahSpot/). It is by far the best searching tool I've seen for the Mac and provides not only boolian searches but also targeted searches to specific folders and/or hard drives. (Thus, there's no need to search an entire hard drive(s) if you know the item(s) you are looking for are in one folder.) There is a free download for trial and worth checking out. 

 

Meanwhile, see if you can find out why Spotlight is searching hidden UNIX items and Lumigraphics pointed out. 

3 replies

SCosburnAuthor
Participating Frequently
January 9, 2020

Hi - no none of these help as they are not related to my issue.

It seems that Bridge is indexing hidden files/folders - and obviously some of those folders are locked for system access only, so the search stops/hangs.

Should Bridge be indexing hidden files at all? And if not, why would it be indexing mine?

Thanks.

Legend
January 9, 2020

If you try to search your entire drive, then yes. Only search and index userland space.

Legend
January 8, 2020

Why are you indexing hidden UNIX folders? There is almost no possiblity you'll have anything there that you need to find.

SCosburnAuthor
Participating Frequently
January 9, 2020

Hi - thanks for your reply.

I'm not trying to index hidden files. Adobe Bridge is doing that all by itself! All I'm trying to do is locate an old peice of work that I can't find and Bridge on it's first run after downloading, seems to be indexing absolutely everything including hidden files and stopping on this one folder - giving me no results.

Sahil.Chawla
Adobe Employee
Adobe Employee
January 7, 2020

Hi Symeon,

That shouldn't be happening, could you please check this conversation thread and let us know if it helps? https://community.adobe.com/t5/bridge/bridge-search-broken/td-p/9979739

You may also try resetting hte preferences of Bridge and let us know if it helps: https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html


Regards,
Sahil