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txbatlady
Participant
February 11, 2017
Answered

Bridge freezes

  • February 11, 2017
  • 1 reply
  • 292 views

When I try to purge the cache in Bridge (CS6) the program freezes. And I can't proceed with Bridge without clearing the cache. I've tried restarting my computer, to no avail. Suggestions?

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi txbatlady,

    Try resetting the preferences of Bridge: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    February 16, 2017

    Hi txbatlady,

    Try resetting the preferences of Bridge: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

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