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txbatlady
Participant
February 11, 2017
Answered

Bridge freezes

  • February 11, 2017
  • 1 reply
  • 299 views

When I try to purge the cache in Bridge (CS6) the program freezes. And I can't proceed with Bridge without clearing the cache. I've tried restarting my computer, to no avail. Suggestions?

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    Correct answer Sahil.Chawla

    Hi txbatlady,

    Try resetting the preferences of Bridge: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    February 16, 2017

    Hi txbatlady,

    Try resetting the preferences of Bridge: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

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