Skip to main content
txbatlady
Participant
February 11, 2017
Answered

Bridge freezes

When I try to purge the cache in Bridge (CS6) the program freezes. And I can't proceed with Bridge without clearing the cache. I've tried restarting my computer, to no avail. Suggestions?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Sahil.Chawla
    Sahil.ChawlaCorrect answer
    Adobe Employee
    February 16, 2017

    Hi txbatlady,

    Try resetting the preferences of Bridge: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    View reply

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    February 16, 2017

    Hi txbatlady,

    Try resetting the preferences of Bridge: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices