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Participating Frequently
December 14, 2022
Question

Bridge freezes/locks up after Batch Rating

  • December 14, 2022
  • 2 replies
  • 199 views

If you select multiple images in a folder and then try to remove the rating, from 5 stars to none for example, Bridge locks up. 

This topic has been closed for replies.

2 replies

PECourtejoie
Community Expert
Community Expert
December 16, 2022

Hello, @Adobetest12, please give us more info to be able to help you: what is the exact Bridge version (check if it is 13.0.1.153 for instance,  in "About Bridge", on the Help menu on a PC, or on the Bridge menu on a Mac)

Please give us the version of your operating system, and the type and number of files you were trying to rate.

Adobe Employee
January 12, 2023

Hi @Adobetest12 ,

 

We're happy to announce the release of Adobe Bridge Beta (13.0.2.630). This update includes the fix for this issue. Also, this Beta release includes several bug fixes done in the 13.0.1 public release. For details, see Fixed issues.

 

Steps to install/update

 

InstallGo to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

 

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

 

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

 

Thanks,

Shubham Verma

gary_sc
Community Expert
Community Expert
December 15, 2022

Hi @Adobetest12 That's not happening to me, I cannot replicate your issue. What is your OS (and what release)?