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Gin Tonic
Participating Frequently
August 22, 2017
Answered

Bridge freezes when previewing AE preset

  • August 22, 2017
  • 1 reply
  • 682 views

Hi, this is my last ditch effort to solve this problem. I have done literally everything I can (definitely including downloading the latest version of Bridge). 

I have a macbook air with 8GB of memory, Intel HD Graphics 6000 1536 MB, and 1.6 GHz Intel Core i5.

I used to be able to preview the presets in Bridge. Now, I can navigate through the preset folders, but whenever I try to actually preview a preset by clicking it, Bridge freezes. I can click on the preset file as long as I don't have the "preview tab" open.

I have done all the trouble shooting steps listed here Troubleshoot Adobe Bridge for errors and freezes

(except maybe number 9, I thought that it means resetting Bridge preference, which I did ) and more that I found looking through every thread I can find.

Please save me...

This topic has been closed for replies.
Correct answer PECourtejoie

I found this discussion on the topic: https://forums.adobe.com/thread/425092 where it is suggested to match the version of Bridge and AE, to preview only the AE, not third party presets, and check that the legacy codecs.

1 reply

PECourtejoie
Community Expert
PECourtejoieCommunity ExpertCorrect answer
Community Expert
August 22, 2017

I found this discussion on the topic: https://forums.adobe.com/thread/425092 where it is suggested to match the version of Bridge and AE, to preview only the AE, not third party presets, and check that the legacy codecs.

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