Bridge Freezing

Forum|Forum|6 years ago
November 1, 2019
1 reply
627 views

Yesterday, I installed Bridge Version 9.1.0.338. It keeps freezing up when I try to move photos and video files from one folder on the same external hard drive. I have to go force quit and open it again, but the same thing happens. I read about some recent issues regarding this, but the new update doesn't seem to fix it. Very frustrating as I use Bridge extensively for organizing my photo/image files. Many thanks.

Crash or freeze

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jbm007

Community Expert

What OS are you on.

Have you installed the latest video driver.

Sounds like a hardware issue.

R

roberteblesseAuthor

Known Participant

Thanks for your reply. MacOS Catalina. iMac late 2017. I'm not sure what you mean about the latest video driver.

Now, I'm finding that I am able to use Bridge if I just transfer photo image files (tiff) by selecting and dragging to another folder. However, when I click on a video file (.mov) Bridge immediately freezes and must be forced to quit.

jbm007

Community Expert

Wait for the new release of Bridge due out after Adobe MAX

Solves alot of issues with Catalina............

and probly creates more issues... LOL

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