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BillG!
Participant
June 12, 2020
Question

Bridge has stopped working as it is no longer recognizing any of the connected disk drives

  • June 12, 2020
  • 1 reply
  • 228 views

I switched to windows 10 a few months ago

 

Last week adobe bridge stopped working.  It loads but does not find any drives other than c drive and does not display any photographs

 

Can you help me fix this

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1 reply

Akash Sharma
Akash Sharma
Legend
June 14, 2020

Hi there,

 

Sorry that Bridge has stopped working as it no longer recognizes any of the connected disk drives and hence not showing the images you need to work with.

 

Which version of Bridge are you using and what is your operating system? Are you using external drives except the C drive that Bridge is able to read?

 

Would you mind restarting your computer and unplug/replug the drives again to your computer? 

 

Check the steps mentioned in this article https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html and let us know if that helps.

 

Thanks,

Akash

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