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RacingTog
RacingTog
Participating Frequently
January 2, 2017
Question

Bridge is "not responding" since new Graphics Card Installed

  • January 2, 2017
  • 2 replies
  • 514 views

Hi, I am posting here because I posted about this issue weeks ago in the Bridge forum, and nobody has attempted to help apart from suggesting I post here,

I have just updated to a new graphics card MSI GeForce GTX 1050 Ti on my Win 10 64bit PC. But now Bridge just doesn't respond for ages every time I try to do something. I have uninstalled Bridge CC and then re-installed it but it hasn't solved the issue.

Can someone help please driving me crazy!

The folders contained Nikon .NEF files but the problem is the same with any image files.

The Graphics card driver is: NVDIA date 01/12/16 Driver version: 21.21.13.7619

Bridge Version: 7.0.0.93 x64

Bridge has gone back to being very slow and "not responding"

Not impressed.

This topic has been closed for replies.

2 replies

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
February 8, 2017

Hi Racingtog,

Do you have two graphics cards installed in your PC?

Regards,

Sahil

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
January 2, 2017

The first think I would try if I were you would be to install newer Nividia device drivers for your GTX 1050 Ti the one you have installed is nearly a year old 1/16/2016....

JJMack
RacingTog
RacingTogAuthor
Participating Frequently
January 2, 2017

Thanks JJMack. I followed your advice and installed the latest driver

11/12/2016

21.21.13.7633

Then rebooted. the driver is showing as installed correctly, but Bridge is behaving exactly the same, i.e. not responding all the time and behaving very slowly.

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
January 2, 2017

I do not use the bridge much.  I onle use ir the edit meta data.   Try editing your Preferences Cache section check all the boxes and also Purge All Cache Now.  The will slow the down at first be will also clear up any Cache issues.

I also notice in my Advance settings my use software rendering is checked and grayed out I can not use hardware acceleration if I wanted to...

JJMack
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