Bridge keyword search not displaying all results

Hello

One of our users in the Creative Cloud has been having issues performing keyword searches on Bridge 2019.

For some reason, her PC is not displaying all of the possible results when searching via keywords.

All users work off of a file server and over the network.

For our test searches: all other users have been receiving 49 results when searching for a specific keyword

BUT

this one user is only receiving 11 results.

ANY HELP PLEASE? THANKS FOR YOUR TIME