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MarkGphoto
Participant
May 18, 2023
Question

Bridge no longer displays jpg previews and I can't open jpg's into photoshop

  • May 18, 2023
  • 2 replies
  • 553 views

As the title says...

I am using a macbook air. M1 - 2020. Running Ventura 13.2

 

I've already tried purging my preferences, reshreshing previews, reinstalled both bridge and photoshop, nothing happens. This is the prompt I get when attempting to open a jpg, "could not open 'FILE' because a jpeg marker segment length is too short (the file may be truncated or incomplete)."

 

The only current solution is to right click, open with preview, then the thumbnail generates and I am able to open in PS. I handle hundreds of files a day and this is not ideal.

 

Both Bridge and PS are up to date according to Creative Cloud. I have found nothing online to solve this.

    This topic has been closed for replies.

    2 replies

    M
    MarkGphotoAuthor
    Participant
    May 18, 2023
    All of them. --
    Thank you,
    Mark
    _________________________________________________

    Mark@markanthonyphotos.com
    Cell: 253.282.1619
    www.markanthonyphotos.com
    _________________________________________________
    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    May 18, 2023

    Can you display a JPG in your Mac's "Preview" app?

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    May 18, 2023

    I can see no reason why Bridge and/or PS should not be able to work with a JPG image. Is this with ALL JPG images or only a few?

     

    Can you please share the image here (or DM me and share it with me privately). 

     

     

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