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franz_ted
Inspiring
May 9, 2018
Answered

Bridge no longer shows items from Subfolders

  • May 9, 2018
  • 3 replies
  • 4198 views

I'm working in Bridge 8.0.1.282 on a Mac Pro running MacOS High Sierra 10.13.4

With one of the latest updates, I no longer can see any items when I go to View>Show Items from Subfolders.

I'll be in a folder called 'images' that I can see a few folders, (scene01, scene02, etc.) and images. If I open one of those folders I can see the images that are in that folder. But when I'm in the 'images' folder, and choose 'View>Show Items from Subfolders' I get a message that says, 'No items to display'.

This happens for all folders on my computer and on the network.

Has anyone seen this? Is there a fix available?

Thanks

    Correct answer jbm007

    Bridge has always had issues with files on a network.

    Have you tried resetting your Bridge preferences?

    3 replies

    Al Carfagna
    Al Carfagna
    Participant
    September 18, 2023

    I am having a similar issue. None of my subfolders are showing in Bridge 14.0 - or now Bridge 13.03 either! I have Ventura 13.5.2.
    Luckily, I still have the Beta version, which works correctly. I tried resetting my preferences in 14.0 to no avail!
    What is going on?

      Rahul Saraogi
      Rahul Saraogi
      Participating Frequently
      September 20, 2023

      Hello @Al Carfagna 

       

      Thank you for reaching out to us. To better investigate the issue, could you please share the following:

      1. Do Bridge 14 or Bridge 13 have permissions to access your folders?

      2. Video recording / screenshots of the issue

      3. System details

      4. Are you using show items from subfolders?

       

      We might reach out to you for more information.

       

      Thank,

      Bridge Team

      PECourtejoie
      Community Expert
      PECourtejoieCommunity Expert
      Community Expert
      May 15, 2018

      Hello, what is the content of those files?

      To reset the prefs: Troubleshoot Adobe Bridge for freezes and performance issues

      jbm007
      Community Expert
      jbm007Community ExpertCorrect answer
      Community Expert
      May 14, 2018

      Bridge has always had issues with files on a network.

      Have you tried resetting your Bridge preferences?

      F
      franz_tedAuthor
      Inspiring
      May 16, 2018

      Thanks, I realized that the issue started when I tried to move the cache to the network drive.

      When I returned the cache to a local drive it started to work again.

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