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A
Axel5EC7
Participant
January 6, 2022
Question

Bridge no longer supports editing metadata for mp4 and mov files.

  • January 6, 2022
  • 2 replies
  • 1484 views

I used to be able to edit metadata in .mov and *.mp4 files in Adobe Bridge (keywords, date shot, etc). Seem that this is no longer possible.Don't recall which version that was (something like 5.1 or so).  Bridge now complains that it can't write xmp files. This used to work just fine (contrary to what some discussions claim that those file formats don't support this).

    This topic has been closed for replies.

    2 replies

    S
    step31519705xkxe
    Inspiring
    October 31, 2024

    Hi Community,

    encountered the same problem (not being able to add/ edit metadata to mov-files).

    And it seems to appear inconsistently.

    After some back and forth it looks like the file is being blocked by the Adobe dynamiclinkserver.exe.

    Killing the process in Taskmanager (Windows) brings back the ability to write metadata in the mov-file.

    This worked for me.

    Good luck!

    Martin

     

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    January 7, 2022

    Hi there,

    Sorry to hear about this. Could you please try resetting the preferences of Bridge and let us know if it helps? https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

    Regards,
    Sahil

    N
    NemoRoman
    Known Participant
    September 13, 2024

    That doesn't work. Maybe next time provide all possible troubleshooting options. 

     

    Thanks!

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