Bridge not allowing me to view desktop followed by a force quit.

Forum|Forum|5 years ago
February 26, 2021
1 reply
718 views

Bridge just recently started not allowing me to view my desktop files, and when I attempt to open anything else it just says 'operation unavailabe' until I am forced to close it because the pop-up notification doesnt allow me to use anything else.

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gary_sc

Community Expert

Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, select it, it will now appear in that window and make sure it's checked. Next go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

carrissag50606177Author

Participant

Thanks for your response, unfortunately this didn't fix the issue.

gary_sc

Community Expert

Hi Carrissag,

OK, from your screenshot I saw that you were on a Mac but at this point I need to know what version is your OS (and what release), what version of Bridge and PS you are using (and what release)?

Meanwhile, let's also knock off a good standard when weird things are going on, I need you to quit Bridge and then restart it but before you double-click Bridge, Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Now please note: on SOME Macs you need to hold the keys down before you double-click the mouse, on others, after, and others it doesn't make a difference. I've not found any logic as to why this happens, just to let you know.

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