Bridge not previewing thumbnails

Forum|Forum|5 years ago
September 16, 2020
4 replies
2629 views

Hello everyone.

I recently made a much needed update to my computer and adobe software. I recently purchased a new imac running the latest version of catalina and purchased the photography package from adobe. When I open bridge and try to preview Raw files (CR2), I can preview the image. The files open just fine in photoshop so I'm not understanding why I can't preview the thumbnails in bridge. I'm at a loss as to why I'm having this issue and have no clue where to start troubleshooting. Any words of wisdom would be very helpfull.

Problem or error

This topic has been closed for replies.

Correct answer jbm007

Check your permission for the Bridge app.

Catalina has some extreme lockdowns on apps.

N

Norris Archer Harrington

Known Participant

New computer Lenovo 7 slim. Preview/thumbnail window WAS working, but now nothing. Windows 11 with fresh Bridge download and installation. What's wrong? Any ideas? Thanks.

A

anoeljr

Participant

how do I check permissions for a specific app

gary_sc

Community Expert

You need to supply more information, there's no way to know what you are talking about. Also please add your OS (and what release) and what software you are talking about (and what release).

A

anoeljr

Participant

I am using an iMac 21.5 inch iMac (2015) with the Big Sur 11.2.3 os. I can
open my external drives on the computer. I can open the files directly in
PS or in camera raw if they are DNGs. I can't open files from external
drives directly in Bridge 11.0.1 or in Bridge 10.1.1. The attempt either
says no items or it says opening and just keeps spinning the little action
icon and never opens anything. The option to open in Bridge does not show
up in the menu when I right click on the mouse. The only option that shows
up is open in PS, which works ok. On all other computers I have used (Mac
and PC) Bridge will show whatever is on the drive whether folders or actual
photo files. It will not work on this computer which is new to me.
Originally I was on Catalina os. Bridge acted the same on it. I upgraded to
Big Sur with the same results. Bridge simply isn't working on this
computer. I also tried uninstalling and reinstalling it. It may have to do
with privacy permissions but I do not know what settings to use.

dodgeOrBURN

Participating Frequently

Hello,

I am also experiencing display issues in Bridge CS6 (Windows10 OS). I have refreshed, cleared the cache & reset the workspaces. They have been this way for a few days now. (They used to clear up by the next session, but alas, no longer)