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BECKY37177049o61c
Participant
July 21, 2024
Question

bridge not saving metadata descriptions

  • July 21, 2024
  • 1 reply
  • 590 views

Hi Community!

I use Bridge descriptions to keep the captions of my photos for a newspaper. It's work perfect for years. In the last month, Bridge no longer saves the metadata. I use a Mac and am up-to-date on the software. Any ideas, suggestions etc. will be greatly appreciated!

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    1 reply

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    July 21, 2024

    Where are the images being stored? Has that changed?

     

    Also, have you looked at the Metadata at some point to see that your data is stored in the image's Metadata prior to it being removed?

    B
    BECKY37177049o61cAuthor
    Participant
    July 21, 2024

    Hi Gary. Nothing has changed unless there was an update I didn't catch.  What I used to do is I copy and paste the cutlines from my reporters into the description. But when I go on to the next photo, the text that I just put in disappears when I go back to check on it. There also is nothing there when I put the caption under the photo during layout.

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    July 21, 2024

    Hi, @BECKY37177049o61c I should have asked this before, but are you on a server? Are all of the files on a server? 

     

    Bridge was not designed to work on Servers and NAS systems. Please note: they may work, and work just fine, but since they were not designed to work on such, they may stop working on servers without any warning. 

     

    What can you do about this? Not much.

     

    What can your newspaper do about this? Invest in a formal system that can do this without issue. Sadly, it will not be Bridge. I wish I could recommend one to you but I've never been linked to a server, nor have I ever needed one in my work. 

     

    Maybe someone with server experience can comment in this thread on software they can recommend. 

     

    Let me/us know if you are not on a server and we can take it from there.

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