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T
Thilo5F9D
Participant
December 7, 2021
Answered

Bridge not starting on mac

  • December 7, 2021
  • 1 reply
  • 361 views

Adobe Bridge CC12 is not starting anymore without any changes on the system (mac os 12.01) over night. Reinstalled it but still crashes during launch.

This topic has been closed for replies.
Correct answer gary_sc

Hi Thilo

 

I'm not sure I'm following you when you say that Bridge will not start "without any changes on the system." What are you doing to/with the system to get it to start?

 

Can you please verify if you're on an M1 or Intel system?

 

Lastly, can you please try to rebuild Bridge's Preferences? To do this, follow these instructions:

When launching Bridge, press Command-Option (Mac) + Shift When a window comes up, choose “Reset Preferences, Entire Thumbnail Cache,” and/or Reset Standard Workspaces.” In your case, choose "Reset Preferences."

 

Let us know how this works (or not).

 

Thanks

1 reply

gary_sc
Community Expert
gary_scCommunity ExpertCorrect answer
Community Expert
December 7, 2021

Hi Thilo

 

I'm not sure I'm following you when you say that Bridge will not start "without any changes on the system." What are you doing to/with the system to get it to start?

 

Can you please verify if you're on an M1 or Intel system?

 

Lastly, can you please try to rebuild Bridge's Preferences? To do this, follow these instructions:

When launching Bridge, press Command-Option (Mac) + Shift When a window comes up, choose “Reset Preferences, Entire Thumbnail Cache,” and/or Reset Standard Workspaces.” In your case, choose "Reset Preferences."

 

Let us know how this works (or not).

 

Thanks

T
Thilo5F9DAuthor
Participant
December 7, 2021

Hi Gary,
thank you, resetting the preferences was solving the problem.
I'm on an Intel Mac. 
"without any changes on the system." -> just want to say I shut the computer and Bridge down, everything was fine and on the next restart in the morning Bridge won't launch anymore.
However, thank you for your help!
Thilo

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
December 7, 2021

Glad to help.

 

If you could tap the "Correct Answer" under my answer, that might help the next person who was having the same issue.

 

Thanks!

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