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Participating Frequently
Oct 23, 2024 6:50 PM UTC
Question

Bridge PDF Output error

Hi, grateful for any wise words

I am outputting CR3 files files in to a PDF, they are portrait images,

I am making contact sheets 4x4 , 16 on a sheet.

I am currently getting an error as the images are being squashed into a landscape shape despite  portait box ticked. I have experienced this before some time ago, but has started again.

This is someting i do daily so familiar with the process.

Thank you

 

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2 replies

Adobe Employee
Nov 12, 2024 7:54 PM UTC
Hello @peterm25153756 
Please share the following details about the issue:
  1. System configuration
  2. Is the issue specific to particular files or formats?
  3. Kindly share the sample file(s) where you observed the issue by sending them to sharewithbr@adobe.com and referencing this thread.

Additionally, Please share the output template XML from the following locations where the issue was reproducible:
  • Mac: /Users/<user>/Library/Application Support/Adobe/Bridge 2025/OutputModule/ContactSheet/UserTemplate
  • Windows: C:\Users\<user>\AppData\Roaming\Adobe\Bridge 2025\OutputModule\ContactSheet\UserTemplate
Thanks,
Bridge Team
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MassC
Legend
Oct 30, 2024 3:21 PM UTC

Hi there! It sounds like you're encountering an error with Bridge, is that correct? Can you share what error you're seeing and what version of Bridge you're using?


^CM

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