Inspiring

Answered

Bridge Photo Downloader does not retain settings

Forum|Forum|7 years ago
December 23, 2018
20 replies
21078 views

The Photo Downloader used to retain the settings from the last time it was used. Now, it goes to the default settings and new settings including copyright have to be put in every time it is used.

Is there a way to get the Photo Downloader to retain settings again?

I'm using Adobe Bridge CC 2019 ver. 9.0.2.219

Thanks in advance.

This topic has been closed for replies.

Correct answer Dave.Carrio

I am running Windows 10 Pro (1909.18363.535) and using Adobe Bridge CC 2020 (10.0.1.126).

I too was having a problem with my settings not saving, and though I tried both proposed suggestions (creating folder within user profile) I found that I was able to solve it with a quicker solution, just lauch the application once with "run as administrator". Even though I am the only profile on my machine with UAC turned off, things still need admin elevated permissions if you are not using the built in Administrator account. (yes, even if your user is in the local admins group, Administrator is still top dog, like root user.)

As soon as I did this and created the settings i wanted (mainly my preferred import to directory), I was able to auto play the application with my next media card insert and not have any problems.

Path to exe, C:\Program Files\Adobe\Adobe Bridge 2020\photodownloader\Photodownloader.exe

Good luck, Happy New Year!

-dave

Show previous replies

G

gerhard1965

Inspiring

Didn´work for me in Bridge 2020 and didn´t work in Bridge 2021
I had to create the new folder named "Bridge 2019" and now it works for me.

Q

Quinten00

Participating Frequently

Does anyone know how to fix this on Mac?

billwesty2

Participating Frequently

THANKS @Warunicorn! That worked but with a tweak....

It is now April 2020 and a slight change is necessary - create the folder as described by above, but name it "Bridge CC 2019" (with the spaces and no quotes) That will work for Bridge CC 2020 v 10.0.4.157 in Windows 10.

After creating the folder, open Bridge Photo Downloader change the settings download a photo, then shut down Bridge. Next time you use Photo Downloader it should show the settings you previously set. You can check that folder and the APDPreferences.xml file is created in the empty Bridge CC 2019 folder you made earlier.

It seems that the Photo Downloader is the Cinderella of the Adobe CC family. It has never been improved since I started using it probably a gazillion years ago. I suppose they want us all to use Lightroom to ingest photos, but I hate LR ! There are so many ways they could improve the photo downloader - not the least being a way to sort the files on the source. Come on Adobe, wake up! Improve the Photo Downloader.

N

nospamme

Inspiring

It is now April 2020 and a slight change is necessary - create the folder as described by above, but name it "Bridge CC 2019" (with the spaces and no quotes) That will work for Bridge CC 2020 v 10.0.4.157 in Windows 10. After creating the folder, open Bridge Photo Downloader change the settings download a photo, then shut down Bridge. Next time you use Photo Downloader it should show the settings you previously set. You can check that folder and the APDPreferences.xml file is created in the empty Bridge CC 2019 folder you made earlier.

This solution worked for me....thank you very much.

G

GordonBates

Participant

I am on Bridge CC 2020, so just a shot in the dark.... I followed the solution offered by Warunicorn , except I made the new folder C:\Users\<username>\AppData\Roaming\Adobe\Bridge CC 2019 and that worked perfectly! It's weird how thier naming convention is behind consistently by one year. I also tried adding Bridge CC 2020 and that didnt do it. Really strange!

D

Dave.CarrioCorrect answer

Participating Frequently

I am running Windows 10 Pro (1909.18363.535) and using Adobe Bridge CC 2020 (10.0.1.126).

I too was having a problem with my settings not saving, and though I tried both proposed suggestions (creating folder within user profile) I found that I was able to solve it with a quicker solution, just lauch the application once with "run as administrator". Even though I am the only profile on my machine with UAC turned off, things still need admin elevated permissions if you are not using the built in Administrator account. (yes, even if your user is in the local admins group, Administrator is still top dog, like root user.)

As soon as I did this and created the settings i wanted (mainly my preferred import to directory), I was able to auto play the application with my next media card insert and not have any problems.

Path to exe, C:\Program Files\Adobe\Adobe Bridge 2020\photodownloader\Photodownloader.exe

Good luck, Happy New Year!

-dave

R

rainmand

Participating Frequently

New update broke it again. Unable to fix.

D

Dave.Carrio

Participating Frequently

Sorry Rainmand but I just tried with the newest version (Photodownloader 8.0.0.266635 / Adobe Bridge 10.0.3.138) using the solution I gave on Dec 31st and it still worked. I was able to change the target import settings as well as ass a few other settings (not to open in bridge & to convert to DNG) and those settings were already configured the next time I opened up Adobe bridge. I even restarted my pc to see if it was a "session" thing.

Good luck in trying to troubleshoot where the issue may be on your pc.

-dave

Erik Bloodaxe

Legend

This issue was fixed with the release of version 9.1.0.338 of Bridge CC 2019 but with the release of Bridge 2020 it is back again!

This is as described before except that now you need to have a folder in your AppData "C:\Users\<username>\AppData\Roaming\Adobe\Bridge CC 2019" which is where Bridge 2020 looks to store and retreive the settings file "APDPreferences.xml". Create the above folder if it is absent and all will be well.

In other words, same fix but a generation ahead!

H

Hoka HeyAuthor

Inspiring

Thanks. Did a clean install on a clean OS and the problem was back. Glad to find the updated answer here!

Twelvizm

Participating Frequently

I'm having this problem on my Mac Pro 6,1 running Mojave 10.14.3 using Adobe Bridge v 9.0.3. The solution provided doesn't seem to translate well to OSX. Anyone know the remedy here?

P

peterwaddo10784766

Participant

Brilliant, Thanks

H

Hoka HeyAuthor

Inspiring

Does anyone know where Bridge stores the file that holds the info for the last settings for the Bridge Photo Downloader? Either Bridge is not storing it in the right place, or Bridge is not looking for it in the write (pun intended) place. Someone just needs to go in and set the code to the same place for both jobs.

War Unicorn

Community Expert

Soooo...I'm not a code propellerhead, but I decided to do some detective work based upon what's happened before.

Before I divulge, here's what I did to get preferences back (note this is for Windows 10; I can't speak on how to do it for Mac but I'm sure someone can pipe in on where the location is):

On Windows 10, in Windows Explorer, go to:

C:\Users\<username>\AppData\Roaming\Adobe

(If you don't see it, the AppData folder is hidden by default, because companies like Microsoft don't think you should see it to rectify a problem and you're dumb. Use View > Hidden Items on Explorer's menu bar to see it.)

Create a folder named, "Bridge CC 2018" (without the quotes, of course) in the Adobe folder. And that's it. Try and launch Photo Downloader. Change some settings, download some images and exit. Then try it again to see if your settings stuck.

What I surmised is that the code for Bridge CC 2019 is maybe trying to point at the Bridge CC 2018 folder for its "APDPreferences.xml" file, which the Photo Downloader needs to reference for saved settings. If you noticed, after noodling around in Photo Downloader, the APDPreferences.xml file is created in the empty Bridge CC 2018 folder we made earlier.

This is the similar thing that happened some years back with Bridge CS 5.1. Users had to create a blank folder named "Bridge CS 5" to get it to work again. (For more reference: Photo Downloader default settings? )

Soooo...yay! It's working again.