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Participating Frequently
November 11, 2019
Answered

Bridge Photoshop Batch Loses Star Ratings

  • November 11, 2019
  • 4 replies
  • 1223 views

When I perform an action through Tools/Photoshop/Batch/(action), the new saved file loses its star ratings. If I perform an action by just opening a file in Photoshop and saving it, the star ratings remain. What's going on with Batch, and how do I fix it?

I've been using Batch to do various Photoshop actions for years and it's always kept the ratings. Then I updated to 2020. Now ratings disappear.

OSX Mojave (10.14.1)

Photoshop/Bridge 2020

This topic has been closed for replies.
Correct answer KELphoto

I just tried using image processor instead, and it keeps the ratings.  Tools>Photoshop>Image Processor  I did have to turn off the "save, close" steps of my action.  

4 replies

KELphoto
Participating Frequently
November 19, 2019

I'm having the same issue.  I'm running an action I made, which worked yesterday before I updated.  It's just unsharp mask, save, close.  It happens with a purchased action, as well.  

If I use the batch process function on a single image, the rating stays.  If I use it on more, they disappear.  

KELphoto
KELphotoCorrect answer
Participating Frequently
November 19, 2019

I just tried using image processor instead, and it keeps the ratings.  Tools>Photoshop>Image Processor  I did have to turn off the "save, close" steps of my action.  

MLTB210Author
Participating Frequently
November 19, 2019

Thank you, kelphoto! This solved my problem. (Well, it didn't solve the Batch losing the star ratings. But Image Processor essentially does the same thing, but saves the star ratings. THANKS!

richardl3888403
Participant
November 16, 2019

I'm having the same issue.

PECourtejoie
Community Expert
Community Expert
November 12, 2019

Hello, is image processor impacted as well?

Did you try the very last update to Photoshop? (20.0.1?) https://helpx.adobe.com/photoshop/kb/fixed-issues.html 

MLTB210Author
Participating Frequently
November 12, 2019

Hi there. My Photoshop version is 21.0.0.

I don't know what the image processor is. So I don't know if it's impacted. Sorry.

Legend
November 12, 2019

What action are you performing and what type of files are you saving as?

MLTB210Author
Participating Frequently
November 12, 2019

HI. I perform various actions: photo filter/effect, save for web.

I'm usually saving as a full-res JPEG file or output for web (specific dimensions and low-res, JPEG, GIF).

Legend
November 12, 2019

Save for Web strips metadata unless you set it correctly. There is a popup menu to choose what metadata, try some different settings there and see which one works. Probably All except camera data