Inspiring

Question

Bridge says no item to display, but there are some in directory

Forum|Forum|8 years ago
October 18, 2017
3 replies
3141 views

I have a relatively new install of the Adobe Suite and went into Bridge a few minutes ago.

I have a sub-directory that contains numerous numerous other sub-directories benath it, but also has about 15 .jpeg and 2 psd files in the first directory.

When I go into "folders" and click on the first directory I mentioned I get a message that says "No items to display." But, as I mentioned above, there are several items that should display, along with numerous sub-directories that contain literally hundres of items that could be displayed.

I don't think I have done a very good job of explaining this, but I have never seen this problem before. Any suggestions?

This topic has been closed for replies.

S

SteveKGermany

Participant

I have the same problem with Bridge 2021 ver. 11.1.0.175 (German version, Mac OS 11.4)

This only happens with my SD cards. I can read folders and files from my SD cards in the finder. I can even import RAW files with the RAW Editor.

When I select the SD card in Bridge no folders and no files are shown. I tried to delete the cache (but it says no files processed and I assume there has never been a cache for it). Also no filters are set (it should show folders anyway).

Similar experience when I start the photo import tool. No pictures are found (message: no valid files found).

I have been using older versions of Bridge (CC 2016) for many years and this is my first experience with the new version. However I think I am quite experienced but no clue what I can do here (never had this with older versions).

Stephen Marsh

Community Expert

Try resetting the cache for the folder being viewed:

Tools menu > Cache > Reset cache for folder…

Reset prefs using point #2 in the following link:

Troubleshoot Adobe Bridge for errors and freezes

Ensure that there are no filters in the filter panel or search options/smart collections hiding the files in question.

ajn_design

Inspiring

I tried starting Adobe Bridge pressing Ctrl+Alt+Shift (Windows) but I did not get the settings dialog, only the windows prompt about letting Adobe do it's thing. I'm guessing it is resetting preferences.

I also purged All the cache and nothing.

I still have the issue. I don't know what could it be.

thanks.

J

Jolie Harding

Participant

I am having the same message. When i click on the folder in adobe bridge it says, " No items to display. 6 Items Hidden". Did you ever resolve your issue. Im not getting any answeres from googling the question.

A

Abhishek.Seth

Adobe Employee

Hi Wayne,

Can you please let us know the version of Adobe Bridge that you are using.

We have released a new version of Adobe Bridge CC on 18 Oct 2017 with multiple new features and improvements, we request you to update to the latest version and let us know if you face any issues.

The latest version is available for download from Adobe Creative Cloud Desktop Application.

Regards,

Adobe Bridge Team.

ajn_design

Inspiring

Hi Seth, I have the latest Bridge 2018 and all of the sudden the search has no items to display. I also installed the 2017 version to see if that worked but the same happens. Is there a corrupt preference item I can delete maybe ? I tried uninstalling and installing but no luck. I am using Windows 10 latest upgrade.

Bridge is useless without the search engine.

thanks

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