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Participant
November 29, 2016
Question

Bridge slow to update previews- deleted and new files

  • November 29, 2016
  • 1 reply
  • 219 views

Bridge CC (2017)

Mac OS 10.11.6

This started with a recent update but not the latest. If I deleted a files in Bridge it will hang around in a ghost form (I can see it but I can not open it) for about 20-60 seconds. A good long while for sure. In addition, if new files are added to a folder say through tethered shooting or Image Processor, the files take awhile to show up in the Bridge Content.  The files will be there if i look through the OS finder.

Both parts are frustrating.

I called tech support and after trying things, I was told just to use my OS finder. This is not an acceptable solution. This is how the software is supposed to work.

any help is appreciated.

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    1 reply

    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    December 9, 2016

    Hi Passrby,

    Could you please try purging the cache from bridge's preferences?

    Regards,

    Sahil