Skip to main content
wlex
Participant
October 20, 2017
Answered

Bridge spacebar preview shutting down computer

  • October 20, 2017
  • 1 reply
  • 738 views

Hi! Since the update with Mac Os X High Sierra I have bridge closing or shutting down my computer when I preview one picture pressing the spacebar.

I have 2 other screens plugged in but it does appear as well with my computer at work with only one original screen on a mac 27"

Do you have any solution? It's a nightmare as I used to press the spacebar a lot to check my pictures and now I am just trying to change my habits and stop loosing time rebooting my compter everytime I m trying to look at a picture. The last Adobe updates haven't change anything unfortunately 😕😕

Many thanks!

Alex

ps: I have tried both ways as separate spaces in the mac osx mission control settings but it does the same.

    This topic has been closed for replies.
    Correct answer CCSS1212

    Hi Alex,

    Please try to update to the latest Bridge CC 2018 . Is the issue is reproducible without any plugged screen (that is with single screen).Also please let us know which image format you are trying to access.

    As I have tried at my end the issue is not reproducible. So please share us the image file format and the crash report. For crash report please follow this link . https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

    1 reply

    CCSS1212Correct answer
    Participating Frequently
    October 20, 2017

    Hi Alex,

    Please try to update to the latest Bridge CC 2018 . Is the issue is reproducible without any plugged screen (that is with single screen).Also please let us know which image format you are trying to access.

    As I have tried at my end the issue is not reproducible. So please share us the image file format and the crash report. For crash report please follow this link . https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

    wlex
    wlexAuthor
    Participant
    October 30, 2017

    Hi! Thank you for the reply. It looks like since I use the Software Rendering (disabling the hardware acceleration)  in Bridge preferences it works perfectly...