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wlex
Participant
October 20, 2017
Answered

Bridge spacebar preview shutting down computer

  • October 20, 2017
  • 3 replies
  • 743 views

Hi! Since the update with Mac Os X High Sierra I have bridge closing or shutting down my computer when I preview one picture pressing the spacebar.

I have 2 other screens plugged in but it does appear as well with my computer at work with only one original screen on a mac 27"

Do you have any solution? It's a nightmare as I used to press the spacebar a lot to check my pictures and now I am just trying to change my habits and stop loosing time rebooting my compter everytime I m trying to look at a picture. The last Adobe updates haven't change anything unfortunately 😕😕

Many thanks!

Alex

ps: I have tried both ways as separate spaces in the mac osx mission control settings but it does the same.

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    Correct answer CCSS1212

    Hi Alex,

    Please try to update to the latest Bridge CC 2018 . Is the issue is reproducible without any plugged screen (that is with single screen).Also please let us know which image format you are trying to access.

    As I have tried at my end the issue is not reproducible. So please share us the image file format and the crash report. For crash report please follow this link . https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

    3 replies

    CCSS1212Correct answer
    Participating Frequently
    October 20, 2017

    Hi Alex,

    Please try to update to the latest Bridge CC 2018 . Is the issue is reproducible without any plugged screen (that is with single screen).Also please let us know which image format you are trying to access.

    As I have tried at my end the issue is not reproducible. So please share us the image file format and the crash report. For crash report please follow this link . https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

    wlex
    wlexAuthor
    Participant
    October 30, 2017

    Hi! Thank you for the reply. It looks like since I use the Software Rendering (disabling the hardware acceleration)  in Bridge preferences it works perfectly...