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gina238
gina238
Inspiring
March 27, 2023
Question

Bridge stops responding while creating thumbnails

  • March 27, 2023
  • 1 reply
  • 287 views

Is anyone having issues with Bridge 2023 when generating thumbnails with new option to have several content panel tabs open? Only way I can get it to generate thumbnails with out locking up is to close all content panels except one.  

This topic has been closed for replies.

1 reply

S
Adobe Employee
SandhyaS
Adobe Employee
March 31, 2023

Hi,

Thanks for your feedback. Could you share the following details about the issue:

Is this specific to particular files/formats?

Are files on a network drive?
Are you facing this issue with the latest version of Bridge i.e. 13.0.3.693?

It would be very helpful if you can share the video of the issue at sharewithbr@adobe.com. 

 

Regards,

Bridge team

gina238
gina238Author
Inspiring
March 31, 2023

It's mostly jpegs but some psds and pngs. File types doesn't seem to make difference. The files are on a separate hardrive.  It's not an ssd. But it's only about 3 years old. Yes bridge is the latest update. If there is an update available there is a banner notifications i immediately update it when I see it. It only happens when I have more then one preview panel open which is new option to bridge that I loved when I saw that it was an option with new Bridge 2023. I can use bridge right now by making sure it runs like old bridge. I just make sure only one panel is open and it works fine. Sorry no video.  

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