Bridge stürzt beim Start sofort ab

Forum|Forum|4 years ago
January 14, 2022
1 reply
2082 views

Bridge scheint auf irgendetwas zugreifen zu wollen, ich kann es normal starten, aber die erste Aktivität, die es durchführt (welche?) führt dazu, dass es abstürzt. Ich habe Bridge bereits deinstalliert, sogar sämtliche Adobe Produkte, alles aufgeräumt, wieder installiert: immer noch gleiches Phänomen. Was tun?

Crash or freeze

This topic has been closed for replies.

Tarun Saini

Community Manager

Hi there,

We're sorry about the trouble with Bridge crashing issue. Would you mind sharing the version of Bridge and the operating system you're on? Since when have you been seeing this issue? Are you getting any error messages? Have you tried any troubleshooting steps so far? We're here to help, just need some info.

Regards,

Tarun

p.schaererAuthor

Participant

Latest version and built of Bridge, as just reinstalled form the most current version of the website.

Windows 10

No error message, just going into dead end.

I have been able to solve the problem. The Windows Event Log showed problems in talking to an external hard disk. I removed the hard disk and it worked.

However I am surprised that this is not a handeled error in Bridge, an applications of thousands of users and of a long version history??? I'm sure these are cases that cannot be missing in your test cases scenarios?

But thanks for trying to help.

jbm007

Community Expert

Bridge can only respond to what a OS provides it.

The unhandled error was a OS system event.

Windows controls all hardware protocol's and provides the software interface to the hardware.

Had nothing to do with Bridge.

Bet if you ran sfc /scannow from a elevated command prompt you would find other errors in your system. Bridge has its issues, but had nothing to do with the problem you had.

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