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charlesc99641308
charlesc99641308
Participant
July 24, 2023
Question

Bridge Suddenly Won't Open JPEGs in Photoshop

  • July 24, 2023
  • 1 reply
  • 261 views

When I double click on a JPEG in Bridge, nothing heppens.  When I select a JPEG, hit "control" and then select Photoshop from "Open in," nothing happens.  I've gone to Brdige preferences and ehcked "File Type Associations," and confirmed that photoshop is selected for JPEG.  This was working fine this morning and then suddenly stopped working.  The only way I can open a JPEG in Photoshop is to drag the photo from bridge to the Photoshop icon in my dock, but I would prefer to restore the old function that opened JPEGs by simply double clicking on them in Bridge!  Any thoughts?  I'm working on a Mac that is running Monterrey 12.5.1, if that helps.

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    1 reply

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    July 24, 2023

    Hi @charlesc99641308, first I want to verify a couple of basics; please forgive me if I'm asking basic questions (but these sometimes do trip people up). Are you clicking on files in the Content Panel or the Preview Panel?

     

    If you right-click on a jpg file in the Content Panel, do you see the option to Open or Open with? If so, what happens if you select one of them?

     

    Does this happen for jpgs in one folder or all folders?

     

    Have you purged the Cache for that folder?

    (Go to Tools (menu) -> Cache -> Purge Cache for "xx" folder.

     

    Have you rebuilt Bridge's Preferences?

    Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

     

    Let me know if you got anywhere with these; if not, we can continue.

    charlesc99641308
    charlesc99641308Author
    Participant
    July 25, 2023

    Thank you so much for your detailed response.  So, it appears that I am in the content panel.  In response to your questions, I tested things out and it appears that the problem relates only to one folder (that I'm aware of so far).  Most of the folders are unaffected.  I purged the cache for the affected folder according to your instructions and it didn't solve the problem.  I also rebuilt preferences according to your instructions and that didn't solve the problem either!   Thanks again -- I await your further recommendations!

     

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