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marting2840274
Participant
September 13, 2019
Question

Bridge thumbnail different

  • September 13, 2019
  • 2 replies
  • 436 views

Thumbnail shown in bridge not same image that opens in photoshop.  Running CC/Window10.

This topic has been closed for replies.

2 replies

mikec97072682
mikec97072682
Participant
September 18, 2019

Hey Marting! This was happening to me and driving me crazy! But, for once in my life, I figured it out...Go to preferences (not ACR pref) Go to Output...Uncheck "preserve transparency" and...TA-DA! At least it "Ta-DA'd" for me, hope it works for you!

sharp_hands16B8
Community Expert
sharp_hands16B8Community Expert
Community Expert
September 14, 2019

If you right click on it to reveal the context menu, and go down to Reveal in Finder, what does it show in your native Windows explorer view? Does the preview look accurate there?

Is this one file, or many files doing this?

What file format is it? JPEG, TIFF, PSD?

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