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billputnamphoto
Participant
November 11, 2017
Answered

Bridge unresponsive

  • November 11, 2017
  • 1 reply
  • 350 views

Hi -

Bridge has been completely unworkable since the last update. For example, I open a folder in Bridge and the same folder in Finder. Bridge sits there and doesn't show anything. The folder in Finder shows there are files.

I've done several force quits on Bridge. I've let the program run for an hour. I've undocked and redocked the hard drive. Nothing works.

Is anyone having this issue? If so, are there work arounds?

Thanks.

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Correct answer Abhishek.Seth

Hi billputnamphoto,

To resolve the performance issue, please follow the steps as mentioned in the page https://helpx.adobe.com/bridge/kb/bridge-cc-freezing.html

Please let us know if it helps.

Regards,

Abhishek Seth.

1 reply

Abhishek.SethCorrect answer
Adobe Employee
November 14, 2017

Hi billputnamphoto,

To resolve the performance issue, please follow the steps as mentioned in the page https://helpx.adobe.com/bridge/kb/bridge-cc-freezing.html

Please let us know if it helps.

Regards,

Abhishek Seth.