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christopherd13768168
Participating Frequently
January 3, 2020
Question

Bridge Update appearence issue

  • January 3, 2020
  • 2 replies
  • 492 views

Recently I updated Adobe Bridge.

Some, but not all of my files in folders now appear with a .cloud after the .psd. No preview of the file appears and they will not open.

I understand this is a very basic question but apparently it was too complex for Adobe Tech support.

Any help would be greatly appreciated.

 

This topic has been closed for replies.

2 replies

Legend
January 6, 2020

Are these files in iCloud?

jbm007
Community Expert
Community Expert
January 3, 2020

OS?

What version of Bridge did you update to?

Are these LR or PS cloud files?

Are they on a local drive, NAS, or USB drive?

When you say some, do they all have the same file attributes?

Can you open them up in a file brower?

Does the thumbnail appear in the file manager.

Need additional info.

christopherd13768168
Participating Frequently
January 3, 2020

OS?

10.14.6

What version of Bridge did you update to?

10.0.1.126

Are these LR or PS cloud files?

Photoshop files, some psd some jpeg

Are they on a local drive, NAS, or USB drive?

They were, I assumed on the drive of my mac as they appeared in the older version of Bridge.

When you say some, do they all have the same file attributes?

They do. Some files (jpeg and psd) appear completely normal.

Can you open them up in a file brower?

I can open them in finder and after that, they download from icloud and as a result, appear in the new version of Bridge.

 

Thanks so much for responding and trying to help.

jbm007
Community Expert
Community Expert
January 3, 2020

Check the files for permisions errors.

 

The update .126  sucks and has introduced a lot of issues, specially for Catalina OS

 

Guess I need to relink my Don't update post again.