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DonPDX
Participant
September 20, 2021
Question

Bridge v11.1.1.185 search does not find files in current directory

  • September 20, 2021
  • 1 reply
  • 845 views

Windows 10 Pro 64-bit  (v10.0.19043 Build 19043)

Path:  Q:\1_Source_RAW\Canon_5D_MkIII\Raw\2021\

 

Quick Search and Advanced Search for "Filename > Contains > (some_string_value)" does not find any files in "current" directory, only in sub-directories. There are currently 12 matching files in ...\2021\ that Bridge does not list.

  • Search fails in current directory even if I use the full file name and set criteria to "equals".
  • If I start the search one directory level higher, in "Raw", then Bridge lists the matching files in ...\Raw\2021\ along with matching files in any other sub-directory of ...\Raw\, but no matching files are listed from ...\Raw\.
  • All Bridge caches have been manually purged and rebuilt by Bridge, without any change in search results returned.
This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
September 30, 2021

Hi there,

Could you please try resetting the preferences of Bridge and see if it helps? https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html


Regards,
Sahil

D
DonPDXAuthor
Participant
October 1, 2021

Thanks Sahil.

It would have been nice to know what the root cause of the problem was since the only preference I've change is cache location. All updates have been applied as Creative Cloud presents them.

Per the note you supplied, I

  1. Manually cleared the caches and restarted Bridge. The search problem was still present.
  2. Dissabled startup scripts and restarted Bridge. The search problem was still present.
  3. Capture screenshots of all Preferences screens for later comparison.
  4. Reset Preferences to "defaults" and restarted Bridge. Current folder search works as expected!  Odd, because the only preference I'd changed was the cache drive\folder location.The Reset automatically restarts startup scripts.
  5. Verified that "reset" Preferences matched my screenshots, with the exception of the cache location
  6. Update Preferences with my custom cache location and restarted Bridge. Current folder search continues to work as expected.

 

Thanks. I'll add this note to my collection.

--Don

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